Welcome to BuildKeeper Support. Here's a quick rundown on the new site.
How it's organized
To make it easier to find the information you're looking for, we've broken the site down into the different categories that match the primary tabs you find in BuildKeeper. In addition, we've added 3 special sections to cover Getting Started, the BuildKeeper mobile app, and the most Frequently Asked Questions.
Can't find what you're looking for?
Contact us directly. At the bottom of every page, you'll find easy ways to reach us. We're usually very prompt, so you can expect a response within an hour. And if we can't solve your problem on the spot, we'll create a support ticket for you.
Support tickets
To make sure no request gets lost, we've implemented a ticket-tracking system. You'll be able follow any requests you've made and see their status.
Feedback & feature requests
Your opinion matters. We want to hear from you so we can make BuildKeeper a product you love using. Don't hesitate to drop us a line using the same contact channels below.
We're just getting started
Stay tuned. We're going to be adding new articles and features to the BuildKeeper Support site over the next few months to further improve the support experience.